• Can Teachify embed Vimeo videos?

  Teachify allows users to upload videos directly to the backend, and it's also possible to embed Vimeo videos. To upload a video, go to the course backend → Chapter - Section Upload File→ Embed Video URL. When embedding Vimeo videos, please note that you need to go to the Vimeo backend and change the "where can this be embedded?" setting in Privacy to "Specific domains" and enter your Teachify academySome readers

• What are the differences between public access, free redeem, and paid courses? How to set up in the backend?

  Teachify offers three different types of courses for creators to choose from: public access, free redeem, and paid courses. Let's take a look at the differences between them! 【Public Access】 Similar to YouTube videos, everyone with link can access this type of courses for free. 【Free Redeem】 To access these courses for free, **students need to register or log in to your TeachifSome readers

• Where can I edit the Hero Section (Homepage Cover Image/Main Visual Image) of my Teachify School?

  The Teachify Standard version homepage displays a main visual image at the top (as shown in the image below), with file formats limited to .JPG or .PNG. The recommended size is 1440 x 500, but the image size is not strictly limited, so creators can design images according to their preferences. How to change homepage image: Go to Teachify dashboard and click on General Settings under "Settings"Some readers

• How to delete a student from student list?

  || Reminder: This feature is only available for students who have not purchased or participated in any courses as it cannot be retrieved once deleted. → If you want to prevent students from viewing courses, the better way is "Remove Course" or "Change Student Viewing Period". | Related tutorial article: How to change a student's viewing period? If you are sure you want to delete a student, plFew readers

• How to create an assignment?

  Intro of assignment management feature Transforming one-way course instruction into interactive feedback, you can achieve this through “assignments”. Teachify's current “Assignment Management” features include: Multiple assignments can be created for each course. Assignments can be set with or without a submission deadline (specifying a specific date). When creating an assignment, attachments can be included (e.g. video, text, and image files). Grading by star ratings, comments,Few readers

• What types of files does Teachify currently support?

  Teachify supports various file types including video (MP4), audio (MP3), documents (PDF, DOC, PPT), and images (JPG, PNG) for sale. In addition to uploading files, you can also add text and images using the "Add Text and Images" option while editing each unit. You can freely adjust and drag and drop the order of text, images, audio, and video from the backend to decide the overall page order displayed on the fFew readers

• How to set up membership programs?

  You can use Teachify to sell and manage membership programs, sell "One-Time Payment: Limited-Time Membership Plans" with a specific date or fixed duration. What is "One-Time Payment: Limited-Time Membership Plans" A plan that allows students to pay once, and once the set deadline is reached, the student's membership will automatically be canceled, requiring them to repurchase the membership to access it again. A one-time purchase that can set the expiration date of a specific meFew readers

• How to enable the course rating and review feature?

  Do you want to display course ratings ★★★★★ on the course page? After students rate/review the course, the course display on the homepage will show the "star rating" and the number of ratings/reviews. This information is also visible on the course sales page. Go to the course backend: Teachify Dashboard > Courses ![Few readers

• Can I use YouTube videos for paid course content on Teachify?

  Teachify primarily offers self-hosted video streaming services, where creators can upload their videos directly to the platform. So, if you want to add YouTube videos to your course, you can totally do that! Simply go to the Courses> Curriculum> embed the video URL and paste the YouTube content URL. If none of the above answers solve your problem or if you have any other suggestions, please click on theFew readers

• How long will videos appear on the front-end after uploading?

  After uploading a video, it takes some time for the conversion process to achieve the best viewing experience. Teachify strives to upload all videos for each academy within 1-2 days, but sometimes, if there are hundreds of videos being converted simultaneously in the backend, there may be a waiting queue. Please be patient in such cases. ⚠️ Please do not close the window before the progress bar reaches 100%.Few readers

• How to manage course's lecturers?

  Imagine this - you've just finished adding all your lectures. But wait, you forgot to add the lecturers for each one! Don't worry, Lecturers Management has got you covered. With this feature, you can easily manage your course's lecturers by adding and editing their information. Here's a step-by-step guide on how to use the Lecturers Management feature Navigate to the specific course you want to manage.Few readers

• How to check if a student has verified their email address? What to do if a student doesn't receive the verification email?

  Go to the Teachify dashboard > Users, find the student's name, and click on it (in blue). If the student has verified their email, the account status should show "Confirmed". If the account status does not show "Confirmed",Few readers

• Can I set a certain percentage of a video for free to allow students to preview?

  The short answer to this question is- No. For each unit in Teachify, once the free preview is opened, it is 100% open to access. If you only want to open 30% of a video clip, it is recommended to clip the part you want to provide for free preview separately and put it in an independent unit for free preview. | Related tutorial document: [How can I offer free preview of certain parts of my paid course for students to watch before purchasing?](/en/article/how-can-i-offer-free-preview-of-certain-Few readers

• How to assist students in changing their registered email?

  First, go to the Teachify dashboard> user list, and find the student you want to help. Click on their name (in blue). Once you're on the student's backend page, replace their old email with the new email and click Update. AskFew readers

• How can I see which courses a student has purchased or enrolled in?

  How can I check which courses a student has purchased or joined if my Teachify academy has more than one course? Please go to the Teachify academy backend and click on Users on the left side. Then you can access to Students list. On the student overview page, you can cross-search by "Name (Student's name)", "Email", or "Phone Number. ![](https://storage.crisp.chat/users/helpdesk/website/31e4274Few readers

• How to delete a course?

  Go to the Teachify dashboard and click on Courses under "Products" section on the left side. Then, select the course you want to delete. Once you enter the course management backend, click on Advanced Settings on the left side and you will see the Delete Course option on the right . Click on Delete CourseFew readers

• What's the URL of the checkout page if I want to directly guide students to the checkout page of the course?

  Some creators and instructors want to guide students directly to the checkout page to reduce page jumps. Where should you go to copy the URL of the checkout page? Go to the course backend > Sales > Pricing plans, where you can see the several plans currently created for the course. Click on the blue plan name that you want to operate. After entering the individual plan, you can see a "Checkout linkFew readers

• How can I manually import email list or enroll users to certain online courses

  Teachify is committed to providing instructors and creators with their own dedicated online course platform. The student list is completely controlled by the instructor, and you can export the student list to further contact or remarket to them. If you previously had members in other places and want them to move to the Teachify system to view courses, or offer some paid courses as gifts for public relations, just import the list (name and email) into the corresponding course, and they will recFew readers

• How to create a post in Teachify?

  Go to the Teachify dashboard and select the Posts at left side. Then, click on New Post at the top right side. Fill in the corresponding fields and click on Save and Publish. The article will appear on the frontend! You might have some questions... → How to add authors? → [How to choose the access type?](/Few readers

• How can I offer free preview of certain parts of my paid course for students to watch before purchasing?

  For most people, they tend to be cautious and hesitant towards things they haven't encountered before, like "Is this course really suitable for me?" or "Will this instructor be bad at teaching?" In order to increase the approval of the students and let them have a trial experience, it is a good way to offer them a preview of the course content. **By providing a video clip or a preview trailer, students can determine whether the content is beneficial for them or whether they like the teaching sFew readers

• What are the differences between public access, login required, and paid posts? How to set up in the backend?

  Teachify offers three different types of posts for creators to choose from: Public Access, Login Required, and Paid. Public Access Anyone with the link can see the content once you publish a post. Login Required To access these posts for free, students need to register or log in to your Teachify academy. If your primary goal is to collect leads and not necessarily to generate revenue, this type of post can be used for marketing purposes. ![](https://storage.crisp.chat/usersFew readers

• Discover the Teachify Learning Center & Teaching Center: Empowering Students' Learning Journey

  As you offer your courses on Teachify, it's essential to understand what students experience when they purchase and access your content. This tutorial will guide you through the Learning Center, where students can engage with your courses, assignments, and more. Accessing the Learning Center After students log in to your Teachify-created academy, they can find the "Learning Center" option in the top right corner of the toolbar. ![](https://storage.crisp.chat/users/helpdesk/webFew readers

• How to change the front-end display order of courses?

  When there are many courses and you need to adjust their order, how can you do it? Please go to the Teachify dashboard and click Courses on the left-hand side list. Enter the course list, where you can see all the courses in the academy, which are arranged in a grid card layout by default. Click on the list layout button on the far right And the courses will be displayed in **a "list layout" forFew readers

• How to set up the cover image for a page?

  Go to your Teachify School's dashboard and click on General Settings under "Settings" section in the left menu. Then, click on Appearance on the right. Once you're on the "Appearance" page, click on **the second tab- Product List Appearance **. Simply upload the corresponding image file (recommended size and file type: 1200 x 630, JPG/ PNG) and click on Update. ![](https://storage.crisFew readers

• How to enable the course discussion board?

  Please enter the course management backend where you want to open the message Go to Teachify dashboard then click on the Courses under "Products" section on the left side, then find the specific course you want to enable comments feature. Enter Course info, scroll down to the bottom, and you can see Enable comments on the right side. Change "No" to "Yes" and click Update. The course willFew readers

• How to customize the Navigation Bar on your school website?

  Go to the Teachify dashboard of your school website and click on General Settings on the left side. Then, you should find Site Navigation under "Design your website" section. You will see the "site menu" and we will demonstrate 4 features as follows: Convenient drag and drop; Customized naming; Intuitive toggle to display items or not; Flexible addition of external links. ![](httpsFew readers

• How to set a viewing period for a course?

  || Reminder: Only "Paid courses" can set a course viewing period! Go to the Teachify dashboard and select the course you want to "set a deadline" for. Click on the course and enter the course backend, then click on the Pricing Plan under sales section on the left. Inside, you should see a default "One Time PuFew readers

• Unlocking the Consulting Feature in Your Teachify Courses

  As a creator, you have the opportunity to offer consulting or coaching sessions as part of your courses using the Teachify platform. In this tutorial, we will guide you through the process of setting up consulting services within your course. Let's explore how you can easily enable and manage the consulting feature for your courses. Accessing the Teachify Dashboard Log in to your Teachify Dashboard and click on "Courses" in the left-hand toolbar. Select the course for whichFew readers

• How to prompt students to fill in phone and address during checkout?

  Typically, students purchasing online courses only need to provide their name and email address. However, if you have physical handouts, books, or small gifts to send, obtaining the student's phone number and address during the checkout process becomes especially important. Here's how to do it: Go to the Teachify dashboard and click on General Settings. On the settings page, scroll down to the bottom to find Checkout Options. ![](https://storage.crisp.chat/users/helpdesk/websiFew readers

• Where can I add the author of an article/ instructor/ lecturer/ teacher?

  The terms of "Article Author", "Instructor", "lecturer", and "teacher" are interchangeable in Teachify. If you want to add a new Article Author: Go to the Teachify dashboard, find Users under "Operation" section at left side. Click on Lecturers and you will find New Lecturer at the top right side. The naFew readers

• How to hide a course from the front-end?

  Teachify provides a function to hide a course. The course will not appear in the "All Courses" list of the academy. Instructors can provide this link to specific students to purchase the course . Select the course you want to hide. Go to Teachify dashboard> Courses Enter the course backend and click on Course Info on the left menu. Scroll down to the bottom of the "Course Info" page, and you should sFew readers

• What does the default notification sent by the Teachify look like when a student register a course?

  After a student registers as a member or pays for a course of your school, they will receive a default notification email automatically sent by the Teachify system. Register as a member If students enroll in "Free Redeem" courses, they will register as a member of your school right away. After registering, they will receive a confirmation email. | [What are the differences between public access, free redeem, and paid courses? And how do you set them up in the backend?](/en/article/wFew readers

• Notification to Academy Owners for Course Purchases

  The academy owner will receive a notification when a student purchases a course. The system will automatically send a notification email to the academy owner, informing them that the course has been successfully purchased and providing relevant order details. including the student's name, the course purchased, payment status, and the link to the order management page in the Teachify backend. ![](https://storage.crisp.chat/users/helpdesk/website/31e42744710f7a0/cleanshot-2023-04-19-at-171422Few readers

• How to change a student's viewing period?

  Go to the Teachify course management backend. Chose the specific course, and click on List under students section on the left-hand side. Find the student you want to change their viewing period. After clicking on the student name in blue, you should be able to see expiration date. If no special periodFew readers

• How to customize the launch time for each course?

  Sometimes course videos are prepared in advance and uploaded to the backend, but you may not want to publish them too early. How do you set it up? Go to the course backend and click on the unit you want to operate. After clicking into the unit, at the bottom of the settings, you can see "Is it published?". Click Yes, and you should see the "Custom published at" option. In the custom publishinFew readers

• How to set up frequently asked questions (FAQs) ?

  When operating online schools and selling courses, providing a set of frequently asked questions to students can help them better understand the benefits and rights of taking the courses, and important notes can also be communicated through FAQs! FAQ for a school You can find FAQ under "General Settings". The question content can be arranged by category (question type), and the order can be draggFew readers

• How to switch to HTML display when editing the course introduction?

  Go to the Teachify dashboard, click on Courses under "Products" section on the left side. Then click the desired course, and enter the course management page. On the course information page, scroll down to find the Course Info on the left side and click on it. Then you will see Source on the right side.Few readers

• How can I leave notes in individual student data?

  If you want to leave some notes for certain students, you can do the following: Go to the Teachify dashboard and click on Users under "Operation" section. Then click on the student you want to leave a note for. You will enter personal page of the student, where you can find a Remark field on the left-hand siFew readers